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Privacy Policy

Frequently asked questions

Here are some common questions about our company.

We accept returns on our export consultation services within 30 days, provided they are unused and accompanied by the receipt. Refunds will be issued in the original form of payment. Please note that certain services may not be eligible for return.

Yes, we offer both physical and digital gift cards in various amounts. Physical gift cards can be purchased online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for online purchases.

We’re committed to providing prompt and effective solutions to ensure your satisfaction in every export transaction.

Absolutely! If a product is out of stock, you can place a special order through our website or by contacting our sales team. We'll notify you once the product is back in stock, and you can choose to have it shipped to your address. Special orders typically take 1-2 weeks to fulfill, depending on availability.